What to Bring
You will need to bring the items below to your appointment in order to receive a proper evaluation
- All radiological studies (CT, MRI, X-ray) pertaining to your current medical problem. Medical reports of X-rays are not sufficient, you must bring the actual radiological films with you to be reviewed. Do not send films prior to your appointment unless asked to do so.
- Prior medical records and consultations from other physicians who have investigated your medical problem should also be hand carried to the appointment.
- A complete list of the names and dosage of all the medications that you take.
- If you have been hospitalized for your current problem, please bring a copy of the discharge report.
- Your insurance card(s) and claim form(s), if applicable.
- Letter of authorization (required by all HMOs). You must consult your primary care provider to get an authorization number. If you do not bring your authorization letter, you may be required to pay your consultation fee at the time of your visit. Please understand that as a patient, you are ultimately responsible for financial matters related to the medical services provided to you. Please feel free to contact our Billing Coordinator, Cynthia Coleman, at 310-794-1459 if you have any questions or concerns about your coverage.
- If you are unable to keep your appointment, please contact us at 310-794-1195 immediately to cancel or reschedule.
- Insurance Co-Pay Information: Please be prepared to provide insurance information at the time you check into the clinic. Co-pays, as dictated by your insurance plan, and deposits for self-pays are due at the time service is provided. We accept major credit cards, checks, or cash for these services. If your health coverage requires a referral for coverage of medical service, obtain a referral from the appropriate provider in advance. Most referrals cannot be obtained after the visit has occurred and, in the absence of a referral, some plans will pay at a lower benefit level and you will be responsible for the difference. Please contact our billing office at 310-794-1459 if you have questions regarding the referral process.
Prescription and Refills
New prescriptions usually require an office visit. Your physician will give you a written prescription, unless you prefer to have it called in to your pharmacy. In that case, you will need to provide the name and phone number of the pharmacy. There is an outpatient pharmacy located on the first floor of the 100 medical Plaza Building. If you need a refill, please have your pharmacy fax in a refill request* to (310) 794-7491.
* For Timely Medication Refill: Please have your pharmacy fax a refill request 2 weeks before you run out of medications.
Length of Your Visit
Please allow 1-2 hours for your appointment. However, no two patient visits are exactly the same and your physician will spend as much time as needed to ensure appropriate assessment and understanding of your care. Please prepare for possible delays with the assurance that you, too will have the time you need with the doctor.
Clinical Contact Information
- (310) 794-1195
- (310) 794-7491
- For Assistance Contact Page Operator: 310-825-6301 after 5:00 P.M on weekdays, and all day weekends and holidays.